Frequently Asked Questions
Do I need an account?
FUNAAB venue searches, available directions, maps, fare estimates and existing photos are public. Sign in to add routes, save personal journeys, contribute route photos or use settings. The main GetDirection website still requires sign-in for full route details.
What do I accept when signing up?
Agree to the Terms and Community Guidelines, and acknowledge the Privacy and Cookie Policies. The checkbox starts unchecked. This does not allow marketing, payments or device permissions.
Why does my lecture room lead to a building?
Some rooms are inside an existing building rather than separate map locations. Search the room name to see its parent building and arrival instructions, then use signs or ask for the room when you arrive. A location described as behind or opposite a building is a reference, not its exact entrance.
Why is there no map for a transport route?
Written directions can be useful even when a route has no reliable map geometry. We avoid displaying a line that could be mistaken for an accurate route. Fare estimates are shown separately from directions.
How reliable are directions and fares?
Check the route status, feedback and when the information was shared. Community information, approximate pins, AI suggestions and fares can be wrong or out of date. Confirm fares before travelling and use permitted paths.
How do I add a missing campus place?
Use the available place contribution controls after signing in, or send the venue name, parent building, entrance information and a clear sign photo to support. Submissions may need review. Do not create duplicate room pins or invent coordinates.
Is location used continuously?
A location lookup helps choose a starting point. Live walking navigation can read GPS repeatedly while active. Stop navigation or revoke browser permission to stop that feature. Coordinates you submit with a place can be stored.
Can I use a photo to find a venue?
Photo tools are available where shown in the picker or assistant and may need camera permission. Identification depends on the sign and available directory information. Confirm the suggestion; do not upload private documents.
Where are saved routes and device preferences?
Save a journey from the home page after signing in. Find saved journeys and device preferences in your profile/settings. Journeys stored on one browser may not appear on another device.
How do I contact the team?
Tap the floating Help button, describe the issue and review the message in WhatsApp before sending it. Support is also available at contacttechbros2025@gmail.com and +234 907 608 7791.
Can I support the project?
Yes. Use the optional Support GetDirection link to open Selar Show Love. Selar handles checkout. Contributing is not required to use public FUNAAB directions.
How do I delete my account or request my data?
Use the deletion control in main account settings where available. If it fails or you need removal of photos or public content, email support with the subject Privacy request. The Privacy Policy explains your rights and retention limitations.